This following document sets forth the Privacy Policy for the Goals Won Pty Ltd service accessed via the website goalswon.com and associated applications and client email conversations.
Goals Won Pty Ltd is committed to providing you with the best possible service experience while protecting your confidentiality. We value your trust and take our privacy obligations seriously. We have developed this Privacy Policy to provide you with clear answers to your questions so you can understand how your personal information and data is collected, held and processed by Goals Won Pty Ltd.
Goals Won Pty Ltd is bound by the Australian Privacy Act, which sets out a number of principles concerning the privacy of individuals using the service.
Collection of your personal information
There are aspects of the site which can be viewed without providing personal information, however, for access to Goals Won Pty Ltd customer features you are required to submit personally identifiable information. This may include but not limited to contact and profile information, a unique username and password, or provide sensitive information in the recovery of your lost password. In addition, the service requires sharing of goals, progress, setbacks, issues and other related personal information.
Sharing of your personal information
Your personal information is not shared to anyone beyond the Goals Won Pty Ltd team and any contracted parties, and if you optionally set it, your nominated external supporter. We may occasionally hire other companies and independent contractors to provide services on our behalf. Those companies and independent contractors will be permitted to obtain only the personal information they need to deliver the service. Goals Won Pty Ltd takes steps to ensure that these organizations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. Your personal information is not sent to any other third parties, nor sold to to any other entities.
Analytics and Advertising
Anonymized usage and website information may be sent to third party analytics and advertising services, to help improve the service (for example to fix bugs or improve audience retention). This does not include personal information shared between customers (clients) and accountability coaches from Goals Won.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Children
Unless allowed by law, no child under the age of 16 may use our services. We do not intentionally collect personal information from minors under the legal age in the jurisdiction of access. If a minor submits personal information and we learn that the personal information is the information of a minor under the legal age range, we will aim to remove the information as soon as possible. If you believe that we may have any personal information of a child under the legal age range, please contact privacy@goalswon.com
Changes to this Privacy Policy
Goals Won Pty Ltd reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know.
Your rights with respect to personal information
You have the right to the following with regards to your personal information:
- Update your account details: update your registration and other account information
- Deletion: request deletion any personal information as requested
- Data exports: request export of all information in your
- Unsubscribe to any email communications: as requested by you
- Other requests: for any of the above or other requests, contact privacy@goalswon.com
Enterprise and gifted plans
Goals Won Pty Ltd will never disclose the contents of your service with others within a company in the case of an enterprise plan, or the buyer in the case of a gifted plan, except where required by law. The only information we do provide is meta information ( for example how many and which accounts are in use) for the purposes of billing and reporting, but the contents of such accounts (ie what is discussed with your coach) is never shared.
Contacting us
Goals Won Pty Ltd welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Post: Attn: Privacy Policy,
Goals Won Pty Ltd,
91 Stanhope St, Malvern, Victoria 3144, Australia
E-mail: privacy@goalswon.com
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